Corporate Sustainability Report - Flipbook - Page 40
Sustainability Report
LOOKING FORWARD
Empowering Access through AI
Following successful trials in FY25, in
FY26, Access will place AI at the core of
transforming our own service delivery,
enabling faster, more accurate, and
personalised support across the
employee lifecycle to AI-empower
our customers. From streamlining
recruitment and talent processes
to automating routine queries and
work昀氀ows, through to transformational
data analytics, our goal is to enhance
the employee experience through the
thoughtful application of AI capabilities
enabling our people to be future ready.
This includes access to AI licenses,
e-learning, change leadership training, a
new AI community, Access to quarterly
learning guides, and a new AI one-stop
shop for innovation and knowledge
sharing live on Access Evo.
But our ambition goes beyond the
internal transformation. We are
committed to empowering the wider
workforce to harness AI e昀昀ectively in
their own roles. This means providing
access to AI tools, learning resources,
and practical use cases that help
employees boost productivity, creativity,
and decision-making – responsibly and
con昀椀dently.
As we roll out our new digital services
and explore deeper AI integration, we
will champion ethical, inclusive, and
human-昀椀rst AI adoption that aligns with
our culture and values. Our aim is to
improve how we work and inspire and
support our employees as they explore
what’s possible in an AI-enabled future.
Global HCM implementation to
drive digital transformation
A key milestone supporting our growth
and scale needs, FY26 will see the
implementation of a single principal
global HR platform. This transformation
will replace multiple legacy HRIS systems
that remain in place following years of
strategic acquisitions. Bringing all our
employee data and HR services into a
single, scalable platform will create an
enhanced experience for employees and
managers while improving consistency,
compliance, and visibility to people data.
This programme of work will provide the
infrastructure we need to deliver more
e昀케cient and scaleable Employee Success
services. From automated transactions
to intuitive self-service tools, it will
simplify how employees and managers
interact with employee services while
allowing the function to focus on more
strategic value creation opportunities.
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