Corporate Sustainability Report - Flipbook - Page 13
Sustainability Report
13
STAKEHOLDER FRAMEWORK
Initiating and maintaining dialogue with our
stakeholders enables the Group to align our
sustainability initiatives and business models to
their concerns. This feedback is important during
our decision-making processes and enables us to
better develop the four pillars of our sustainability
strategy.
We recognise three distinct levels of Access
stakeholders in our framework, with our
customers, employees and shareholders being the
central stakeholders for the Group.
Customers
Investors
Employees
Society
Government
Financial
Double materiality looks at the risks a company’s
activities pose to the environment and society,
as well as those that the company potentially
faces from the external environment, providing
a dual lens from which to inform, organise, and
prioritise topics within an ESG strategy.
Engagement on materiality included the Access
Management Team, our two biggest investors,
22% of our customers, 39% of our suppliers, as
well as key function leads in our organisation.
Together with feedback from our monthly
engagement platform, the insights from the
materiality analysis, showed us that customer
privacy and data security; employee diversity
and inclusion; ethical corporate behaviour;
workforce management; human rights; climate
change, and GHG emissions are most important
to our stakeholders. The matrix chart lists the
materiality of issues raised.
Important material topics
Arti昀椀cial Intelligence
Suppliers
Competitors
Partners
Business conduct
MATERIALITY ANALYSIS
It has long been understood that ESG issues
can have a material impact on cash 昀氀ows
and the 昀椀nancial value of a company. The
International Sustainability Standards Board
(ISSB) recognises that 昀椀nancially material ESG
issues represent sustainability-related risks
and opportunities for companies.
This is also known as an outside-in perspective on
sustainability issues or 昀椀nancial materiality.
However, disruption from major global events is
demonstrating that we must also be accountable
for impacts on society and the planet. This is
also known as an inside-out perspective on
sustainability issues or impact materiality.
An understanding of both 昀椀nancial and impact
materiality, double materiality, is key to ensuring
clarity over a company’s material issues, and
accordingly what ESG issues to prioritise in its
strategy, budget allocation, public disclosures, and
risk and opportunity identi昀椀cation.
Last year we undertook our 昀椀rst double materiality
assessment identifying and prioritising material
issues as it enables a data-driven and dynamic
process for ESG risk identi昀椀cation and monitoring.
Climate change
Corporate culture
Cybersecurity and privacy
(own operations and customers)
Diversity and inclusion
Health, safety and wellbeing
Management of relationships
with suppliers
Training and development
Evolving topics
Gender equality and equal pay
Human rights
Taxation
